On April 15, 2008, StarTek (an outsourced call center service provider) announced it will soon be opening a 500-seat call center in Jonesboro, Arkansas.  This increase in new jobs is lauded by the state.

The Arkansas Democrat Gazette reported that the company has signed a lease to open a 55,000-square-foot facility on the site of a former grocery store.  Now this site will no longer be sitting empty, which is an additional benefit to Jonesboro.

Like other StarTek facilities, it will be handling inbound customer calls mostly for clients in the telephone, cable and satellite industries.  Besides having the site availability, Jonesboro is seen as having a good base of qualified candidated to fill these jobs.

 Call Centers are increasingly being used to help companies handle information dispersal, order entry and customer service.  Large sites like this new one in Jonesboro can handle inbound services for businesses across the country.