http://www.telemarketingservices.biz Telemarketing and Call Center Information Thu, 29 May 2008 16:05:33 +0000 http://backend.userland.com/rss092 en While the do-not-call list increases, the number of remaining households who are NOT on the list is still significant.  The trend is increasing for the number of do-not-call registrants each year.  The popularity of the list may be discouraging to the telemarketing industry, but it’s not as bad as it might look. According ... http://www.telemarketingservices.biz/2008/05/29/is-telemarketing-phone-equipment-useless-due-to-do-not-call-list/ In the 1990s, telemarketing for new business was popular. But, the Do Not Call rules significantly affected the telemarketing industry. A majority of the telemarketing services for this industry were based on cold calls.  With the increase of names on the Do Not Call list, most of the telemarketing activities had to be changed over ... http://www.telemarketingservices.biz/2008/05/16/telemarketing-calls-refocused-due-to-do-not-call-list/ If you thought telemarketing would be put out of business because of the DO NOT CALL list, think again!  Look at this latest report:  A recent DMA  (Direct Marketing Association) study showed that insurance telemarketing has reached nearly $80 billion in revenue during 2006. This ever growing revenue means that telemarketing, and insurance ... http://www.telemarketingservices.biz/2008/05/14/insurance-telemarketing-doing-well-in-spite-of-do-not-call-list/ Companies that provide target marketing services can significantly increase a client's new customer base.  Take note of this announcement: Pluris Inc. of Greenwood Village, Colorado, (a provider of fully integrated, multi-channel marketing solutions) announced yesterday that Bresnan Communications, (a broadband telecommunications company that serves more than 300,000 customers throughout the Western United States) has ... http://www.telemarketingservices.biz/2008/05/13/telemarketing-services-blog-10/ Vonexus announced that it now offers an IP PBX that is pre-integrated for Microsoft applications, telemarketing services can receive the following advantages: • Telemarketing businesses can save between 30 and 40 percent on their telephony bills through broadband connectivity versus a traditional PSTN service. • Simplified management and administration because VoIP is ... http://www.telemarketingservices.biz/2008/05/09/telemarketing-services-review/ Officially, no one wants to call our current economic market a recession.  But no matter what you call it, the economy has slowed down with the accompanying headaches. Keeping your business strong is always the goal, but especially now.  How can you keep regular customers buying, and gain new customers as well? Telemarketing may ... http://www.telemarketingservices.biz/2008/05/08/telemarketing-services-information-3/ When a telemarketer makes a sale to a new prospect, it shows that telemarketing works.  And the nice thing about it is that it keeps on working! Using it properly is the key.  Each new sale creates a new customer.  And that new customer is the source for many more sales.  ... http://www.telemarketingservices.biz/2008/05/06/telemarketing-services-blog-9/ What offshore IT support is available to the consumer?   Here are the information technologies that are available: Transaction Processing  Accounting Services  Call Centers Remote Network Management Service Bureau Entrepreneur Systems End-to-end Processing Services with linkage to the parent company Offshore telemarketing Information Technology has come a long way.  I think it makes Offshore Telemarkeing highly competitive and up-to-date.   That's why offshore competition ... http://www.telemarketingservices.biz/2008/05/03/telemarketing-services-news-4/ It's worth reminding you if you haven't seen the recent data about telemarketing and call centers.  This information also applies to offshore call centers and telemarketing.  According to the DMA Response survey, telemarketing still ranks highest with a 5.78% response rate.  Trailing behind are: dimensional mail (2.3%) catalogs (2.18%).  Direct Mail lags ... http://www.telemarketingservices.biz/2008/05/01/telemarketing-services-4/ As I've mentioned before on this blogsite, the cosmetic company, Avon Corporation, has begun using off-shore in-bound call centers to serve it thousands of sales representatives.  Recently Avon Corporation signed a big contract with an offshore call center to take over Avon's big customer service centers.  Thousands of call per day are now streaming ... http://www.telemarketingservices.biz/2008/04/29/telemarketing-services-information-2/