Telemarketing and Call Center Information

Inbound Telemarketing

Inbound telemarketing is used to receive phone calls from infomercials, or for up-selling or cross-selling products or services. 

Inbound telemarketing provides many varied tasks for your business.  It has become very useful to businesses of all sized because it is so versatile.

For example: 

UP SELLING/ CROSS SELLING- when an incoming or inbound call comes from a prospect or customer, telemarketers can also offer newer products (up-selling) or suggest other products that the caller may not know about (cross-selling).

DIRECT RESPONSE FOR NATIONAL TV  & CABLE ADVERTISEMENTS - many TV ads display a phone number the prospect can call to buy the advertised product.

DIRECT RESPONSE FOR NATIONAL TV & CABLE INFOMERCIALS - these often late night commercials can be responded to by a telemarketer any time of day or night, for the purpose of selling a product or service.

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