Telemarketing and Call Center Information

Telephone Sales

Sales in telemarketing is the term used for transactions between a telemarketer who offers a product or service over the telephone and the buyer who purchases it.

Typically, outbound telemarketing is used for contacting a target call list of prospects or customers who fit the buyer profile.  For example, a baby diaper service might be sold over the phone to new parents.

Telemarketing sales has a high rate of return for businesses because it can contact large numbers of appropriate consumers.  The sale, purchase and payment can all be transacted over the phone, with delivery of the product completed through a mailing or delivery service. 

Sales is one of the best uses of telemarketing for businesses.  Its use is increasing worldwide because of its convenience, flexibility, and success.

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